Terms and Conditions
Effective Date : 13.02.2025
Welcome to MraPrint! These Terms and Conditions (“Terms”) govern your use of our website, located at mraprint.com, and the purchase of handmade products and prints made with technology (“Products”) through our website. By accessing or using our website, you agree to be bound by these Terms, as well as any additional terms and conditions that may apply. If you do not agree with these Terms, please do not use the website or place an order.
1. General Information
MraPrint (“we,” “our,” “us”) operates the website at mraprint.com and offers handmade products, prints, and custom creations using technology. These Terms apply to all users of the website, including visitors, customers, and those who place orders for Products.
2. Use of Our Website
By using our website, you agree to comply with these Terms and all applicable laws and regulations. You must be at least 18 years of age to make a purchase. If you are under 18, you may only use the website with the involvement of a parent or guardian.
You agree not to use the website for any unlawful purposes, including but not limited to:
- Using the website to transmit harmful or malicious software
- Engaging in fraud or illegal activities
- Impersonating any person or entity, or misrepresenting your affiliation with any person or entity
- Using automated systems or software to extract data from our website without permission
We reserve the right to suspend or terminate access to our website for any user who violates these Terms.
3. Products
All Products offered on our website are handmade or custom-made using advanced technology. The descriptions, images, and specifications of the Products are provided to the best of our ability, but variations may exist due to the nature of handmade and custom creations.
We reserve the right to modify or discontinue any Products at any time without prior notice. Prices for the Products may also change without notice.
4. Order Process
To place an order on our website, you must provide accurate and complete information, including your name, shipping address, and payment details. You are responsible for ensuring that all information you provide is correct and up to date.
Once you submit an order, you will receive an order confirmation email. This does not constitute an acceptance of your order. Acceptance of your order will occur only when we ship the Products. If there are any issues with your order, we will notify you via email.
We reserve the right to cancel any order at our discretion. If your order is canceled, you will receive a full refund.
5. Pricing and Payment
All prices are listed in € and are inclusive of taxes, exclusive of shipping, and handling fees. Shipping fees will be calculated during checkout. You agree to pay for all Products and applicable fees at the time of your order.
We accept the following forms of payment for the moment:
- Direct Bank Transfer
- Paypal
If your payment is declined, we will notify you and request that you update your payment details. We do not process payments until your order is confirmed and ready for shipment.
6. Shipping and Delivery
Our Shipping and Delivery Policy provides detailed information about shipping rates, delivery times, and procedures. By placing an order, you agree to the terms outlined in our Shipping and Delivery Policy.
You acknowledge that delivery times may vary due to factors outside our control, such as postal delays, customs processing, and weather-related disruptions. We are not responsible for any delays caused by these factors.
7. Custom Orders
We offer custom-made Products that are created specifically for you based on your specifications. Once a custom order is placed, it cannot be changed or canceled, except in cases of product defects or mistakes on our part.
If there are any issues with your custom order, please contact us within 14 days of receiving your order, and we will work with you to resolve the issue.
8. Returns and Exchanges
Because our Products are handmade and often custom-made, we do not accept returns or exchanges, except in cases of damaged or defective items. If you receive a damaged or defective Product, please contact us within 14 days of receiving your order to request a replacement or refund. You may be required to provide photographic evidence of the damage.
To ensure customer satisfaction, please carefully review your order details before making a purchase, especially for custom or personalized items.
9. Intellectual Property
All content on our website, including text, images, logos, graphics, designs, and trademarks, is the property of MraPrint and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of our content without prior written consent.
10. Privacy Policy
Your use of our website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy. Please review our Privacy Policy for more details .
11. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by MraPrint. We are not responsible for the content, privacy policies, or practices of third-party websites. You acknowledge and agree that we are not liable for any damages or losses caused by your use of third-party websites.
12. Limitation of Liability
To the fullest extent permitted by law, MraPrint will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, including any resulting damages from errors or omissions in content, personal injury, or property damage.
Our total liability to you for any claim arising from your use of the website or purchase of Products will be limited to the amount you paid for the Products in question.
13. Indemnification
You agree to indemnify and hold harmless MraPrint, its officers, directors, employees, agents, and affiliates from any claims, liabilities, losses, damages, costs, or expenses, including legal fees, arising out of your violation of these Terms, your use of the website, or your purchase of Products.
14. Governing Law
These Terms will be governed by and construed in accordance with the laws of Your State/Country, without regard to its conflict of law principles. Any legal action arising out of these Terms shall be filed in the competent courts of Your State/ Country.
15. Changes to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically. Your continued use of our website after any changes constitutes acceptance of those changes.
16. Contact Information
If you have any questions about these Terms, please contact us:
- Email : contact@mraprint.com